The urban problem currently facing Indonesia is the rapid rate of urbanization which has an impact on increasing the urban population until it is predicted to reach 72.8% in 2050, less than 15% of the urban population has access to safe and adequate drinking water, only 8.85% of the population who have access to proper sanitation, 4 out of 10 urban households live in uninhabitable houses, increasing air pollution due to motor vehicle emissions, 75% of urban coastal areas are prone to flood disasters and land subsidence, as well as the loss of more than 100 million USD per year due to traffic jams in 6 big cities in Indonesia: Jakarta, Bandung, Surabaya, Bekasi, Medan and Makassar.

Procurement of public services in Indonesia's urban areas is currently experiencing challenges in terms of efficiency and effectiveness, and the situation is expected to worsen as demand for higher quality infrastructure and services increases. Technology development and innovation through a smart city approach can provide a solution to this challenge. However, dissemination of knowledge about smart city implementation and its potential benefits is still not evenly distributed across all cities in Indonesia. The central problem faced is that urban areas in Indonesia require capabilities and capacities in the smart city concept to increase efficiency and effectiveness in the provision and management of urban infrastructure and services, so that they can meet increasing demands.

Therefore, it is necessary to develop a future urban development strategy to deal with various urban problems through the implementation of smart cities. Several key factors that are opportunities and obstacles in realizing a smart city are readiness in terms of data and renewable technology, the role of supporting policies and regulations, and the involvement of various stakeholders. No less important is the issue of funding available to drive smart city projects.

Public administration, as we know, cannot always run smoothly. Various factors can disrupt the performance of public administration, and some of them include political changes. When there are changes in the constitution or regulations governing government duties, it can impact how public administration operates. Demographic changes also play an important role, such as increasing population skills, job availability and dependency levels. This all influences demand and services provided by the government. In addition, economic changes can include shifts in the global and national economy, Indonesia's entry into the G 20, changes in the economic conditions of society, and the development of new businesses.

Urbanization is also an important factor in changes in public administration. As villages expand into dense cities, this presents new challenges in managing urban infrastructure resources. Additionally, technology plays a major role in changing the way public administration operates. The Industrial Revolution 4.0, especially in the field of information and communications technology (ICT), has changed the way governments provide services, interact with citizens, and manage data.

Lastly, we must not ignore the impact of disasters such as humanitarian crises, natural disasters, or pandemics. When a disaster occurs, public administration's tasks can change rapidly to deal with the emergency and deal with its impacts. However, among all these factors, technology is perhaps the one that has the most significant impact. Technology enables governments to optimize services, collect and analyze data more efficiently, and communicate with citizens better. Therefore, to cope with changes in public administration, the development and application of advanced technology can help the government remain relevant and efficient in providing services to the public.

The Covid-19 pandemic has become an important moment that accelerates digital transformation in Indonesia. President Joko Widodo has provided directions that include five important steps to realize digital transportation achievements. The first step is to improve digital access and infrastructure as well as internet services. This means more people have better access from technology to the internet, enabling them to engage in the digital economy. The second step is to prepare digital transformation plans in strategic sectors such as government, public services, social assistance, education, health, trade, industry and agriculture. This will help improve efficiency and quality of services in these sectors. The third step is to accelerate the integration of national data centers.

This will help in better data collection and analysis, which is key to retrieval National gross domestic product (GDP) is IDR 2,349 trillion to IDR 2,865 trillion per year or the equivalent of 14.6% to 16.3% of national GDP. Each activity in the property sector will have a direct impact on 110 economic sectors and 75 other economic sectors indirectly with a multiplier effect output value of 1.74.